POLICIES


BY USING OUR WEBSITE, YOU AGREE TO OUR TERMS & CONDITIONS AND PRIVACY POLICY, PLEASE READ CAREFULLY BEFORE USING OUR SITE AND SERVICES.

Effective February 2025

Thank you for visiting our website. The terms “we,” “us” and “our” refer to, Ignite Wellness. The terms “website” or “site” refer to www.ignitewellness.com.tw. The terms “user,” “users,” “you,” and “your” refer to website visitors and customers.

Please read all policies set forth herein before using our website – by visiting and using this site, you are consenting that you have read these policies and agree to be bound by them.

 

TERMS OF USE

 

Please note these Terms of Use may be subject to changes or updates at any time, and the Website may not provide notice of such changes or updates. We reserve our right to make any changes or updates at any time, and the burden is on the user to routinely check these Terms of Use for updates. By continuing to use our website and the content we produce, you confirm you agree to be bound by the Terms of Use as they appear, whether or not you have read them. If you are not in agreement with these Terms of Use, please do not use our website or any of the Content that appears thereon.

If you purchase a service or package from us, you will also enter into one or more separate agreements with us and are subject to the terms outlined in the Client Agreement and/or Terms of Use associated with the service or package purchased, which shall prevail in the event of a conflict or issue. All private clients will sign a Client Agreement prior to beginning any such work, with your purchase of the service or package constituting acceptance and agreement to adhere to these additional terms.

 

Intellectual Property Rights

A. This Website contains original work that has been created with creativity, originality, dedication, care, detail, planning, and creative thinking. This collection of work is considered intellectual property created and owned by Ignite Wellness and is protected under Taiwan Intellectual Property Laws, which prevents unauthorized use of our materials. These materials may include, but are not limited to: trademarked and copyrighted material, as well as any and all original works on our Website and within the content provided, including but not limited to website design, layout, photographs, graphics, words, content, information, documents, data, our logo, artwork, color scheme, branding and/or placement of same on Website, to the extent protectable, and any and all other information accessible through this Website, which constitutes proprietary information. This protection also includes any and all content that appears on the Website, including blog posts, program names, and any other text whether or not authored by us. All proprietary information and content hereinafter identified as (“Content”).

B. Your ability to view Content on our Website grants you a limited, revocable, non-transferrable license to use the information available to you for your personal, non-commercial use only. Should you decide to purchase a service or package from our Website, you will also be granted a limited license to use the information contained therein, as outlined in the Terms of Use or Client Agreement associated with each service or package available for purchase.

C. You understand and acknowledge you will likely be in violation of these Intellectual Property laws should you copy, repost, alter, publish, sell, assist others in selling, manipulate, distribute, or in any way exploit any of the Content or intellectual property on the Website, including that which has been posted by a third party, without our express written consent. You also agree you will not hold any of our Content out to be your own, or use any portion of our Website, including all Content, information, and purchased materials, in any commercial manner such that you make, may make, or intend to make a profit from it. If such behavior is discovered or suspected, we reserve the right to immediately revoke your access to our Website, as well as any package or materials you may have purchased, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law.

D. Any requests for written permission to use any content posted on our Website shall be made before you wish to use any such content and may be made by sending an email with your written request to [email protected].

E. Licensee / Licensor Rights: Your License to Us

a. You may have the opportunity to respond to emails, contact us, or communicate with us via communication apps, social media, or any other medium where content is distributed in a manner that allows for participation or feedback, including but not limited to comments, testimonials, or photos. By posting any sort of information, you represent you are the owner of anything you post and are at least 18 years of age.

b. When you submit or post any such information, you also agree and understand that you are assigning and/or licensing us and anyone else authorized by us, the irrevocable, unlimited, royalty-free, perpetual, non-exclusive, unrestrictive, worldwide license to use, distribute, sell, copy, edit, or otherwise publicly disseminate any information or content you post, in whole or in part, with or without identifying you as the author of the original post or comment.

c. You understand that should any of your comments or posts be used, in whole or in part, you are not entitled to any payment and will not request any form of payment or favorable treatment in return.

d. Testimonials: Our Website may feature testimonials from clients to provide readers with comments, feedback, and information from others’ experiences with our services, packages, or Website. These testimonials are not to be considered a guarantee that current or future clients will experience the same results or a guarantee that all clients will have the same experience. You understand and agree that by reading a featured testimonial on our Website, you do not expect the same results, and understand this information is not a guarantee. You also understand and agree that the individuals featured may have different medical histories and health statuses, and what worked for them may not work for you; you agree to use common sense and consult your personal medical provider before beginning any service or package we offer, and/or before implementing any information found on Website.

 

Your Conduct

A. Should you choose to post anything on our Website, social media pages, or otherwise, you are hereby agreeing and acknowledging you will not post anything that could harm us or another user, or include anything defamatory, harmful, hurtful, or otherwise upsetting. You understand that if you make the decision to post content that constitutes cyberbullying, your comments will be removed immediately, and we reserve our right to take action against you to the full extent of applicable laws.

B. You may use our Website for lawful purposes only, and agree you will not post, comment, or otherwise transmit any content which infringes the rights of another, and agree to hold us harmless should you do so. You also agree and understand you are not to post any content that would constitute a criminal offense, use the Website or content for fraudulent or unlawful purposes, create civil liability, is repugnant, constitute a violation of another’s intellectual property rights, is vulgar or obscene in any way, or is otherwise objectionable. You agree that we are the sole decider in whether the content you post is objectionable and have the unilateral right to remove any content you post, without explanation or ramifications. You also understand that we may be obligated to take further legal action, based upon information you post, and reserve our right to do so. Should a third party choose to take legal action against you, as a result of something you posted on our Website, you agree to hold us harmless and fully indemnify us of any legal ramifications or actions.

 

Disclaimer

A. Any Content on this Website and contained within our services and packages, or Content you receive because of your decision to opt-in to our email list has been created solely for educational and informational purposes. We cannot and do not guarantee any type of specific results, outcomes, changes, or gains through the use of our Website, services, or packages contained therein. You understand and agree to this and acknowledge that your use of any information contained herein is purely voluntary.

B. You also understand nothing on the Website, nor anything distributed via social media, communication apps, email, or within our services or packages is intended as medical advice or as a substitute for medical treatment. Any decision you make to implement or follow information found through the Website, services, and the aforementioned channels is purely voluntary and of your own volition, and is not to be completed without approval from a medical provider who confirms it is safe and healthy for you to proceed with the practices suggested. We recommend you consult with your personal physician or other applicable medical professional prior to implementing any content found herein, and/or prior to beginning any service we offer; nothing contained on this Website or within any service or package found herein is intended to take the place of a consultation with any such professional. The foregoing applies to your child should you choose to engage us in services or packages for your child.

C. Your decision to visit our Website, use the information contained from our website, emails, communication apps, or social media, or purchase services or packages we offer, is purely voluntary, and you understand we are not responsible or liable for any harm or damage to you resulting from direct or indirect use of materials or content contained therein. You agree to hold Ignite Wellness harmless from any damages directly or indirectly resulting from your use of Content on the Website or distributed through email, social media, or communication apps, or engaging in services, and agree you will not make any claims against us or the company herein. The foregoing applies to your child should you choose to engage us in services or packages for your child.

 

Technology Disclaimer

A. By using our Website, you understand and agree that Ignite Wellness makes no guarantees or warranties regarding the condition of the Website, including functionality, the existence of viruses or other components that may harm users’ computers, uninterrupted use, constant access and availability, and the like.

B. We will make every effort to make our Website available to you at all times; however, from time to time the Website may be down for reasons out of our control, or for maintenance, or repairs, as a result of “crashing” or overuse, or any other reason, known or unknown to you, and you agree and understand that this may occur without explanation. Should this occur, you understand, agree, and acknowledge we are not liable for any damages, losses, or other inconvenience sustained by you as a direct or indirect result of the unavailability of our Website.

C. We may also make the unilateral decision to change or discontinue all or part of our Website, its Content, or any portion thereof without notice before or after, and such Content may thereafter be unavailable. The Website and any and all content, services, and packages made available are offered on an “as is” basis, with no additional attachment or warranties therein. You understand and agree we are not obligated to you to continue running all or part of our Website or any content therein, or any particular services or packages being offered for sale, nor shall we be liable for any harm to your business or personal self as a direct or indirect result of a decision to alter, remove, or change Content without notice.

 

Information You Provide

A. In order to gain access to our email list, you may be required to provide information about yourself, including your name, email address, or other personal information. If you are under 18, please obtain permission from a parent or guardian, and have your parent or guardian enter their personal information on your behalf. Please review our Privacy Policy below for all other information relating to data collection.

B. You acknowledge and understand that any information provided to us is done so on a purely voluntary basis. By choosing to provide us with this information, you agree and represent that any information provided to us through the Website will be accurate and current, and belong to you. You understand you may not hold yourself out as someone else or use anyone else’s information and agree to bear the consequences should you use anyone else’s information as your own.

 

Indemnification

A. You agree at all times to defend, fully indemnify and hold Ignite Wellness and any affiliates, agents, team members or other party associated with us from any causes of action, damages, losses, costs, or expenses incurred as a result of your use of our Website or any products or services contained therein, as well as any third-party claims of any kind (including attorney’s fees) arising from your actions in relation to our Website or any breach by you of any such conditions outlined herein. Should we be required to defend ourselves in any action directly or indirectly involving you, or an action where we decide your participation or assistance would benefit our defense, you agree to participate and provide any evidence, documents, testimony, or other information deemed useful by us, free of charge.

B. Should you choose to utilize the information offered on our Website, whether free or for purchase, you understand that we are not liable to any party, for any damages – whether direct, indirect, consequential, foreseeable, incidental, or otherwise – stemming or perceived to stem from use of or reliance upon any information contained or found on our Website, or from products or services purchased therefrom. You also understand and agree that we are not liable for any damages incurred as a result of your reliance on or use of information on our Website written by a third party, whether endorsed or not by us, and you agree to release us from any and all claims stemming from, or perceived to stem from, reliance on information contained on our Website.

 

Limitation of Liability

A. You understand and agree that the information offered via the Website is general information that may not be suitable for all persons, or persons in specific situations. Your decision to use any information or purchase any services or packages offered on our Website is purely voluntary. You agree and understand you will hold us harmless from any direct or indirect, perceived or actual damages or harm to your person or your child, if applicable, as a result of choosing to utilize information found on or purchased from our Website. We are not responsible for any result stemming from your decision to use the information provided by us, nor are we responsible for your or your child’s mental or physical health (should you engage us in services or packages for your child), or any other result, and you agree we are not liable for any such damages or losses incurred therefrom.

B. You understand and agree that Ignite Wellness is not to be held liable for any type of direct or indirect damages arising out of your use of our Website, any information contained herein, any injuries sustained, or medical ailments that arose as a direct or indirect cause of implementing information found on Website, or any products or services purchased therefrom, including but not limited to general, specific, incidental, consequential, punitive, or special damages. You agree that your decision to use our Website is wholly at your own risk and voluntarily chosen by you, and any ramifications resulting therefrom are yours alone.

C. You also understand and agree that we make no warranties, express or implied, and hereby renounce any such warranties, guarantees, or representations with respect to any portion of our Website, the content herein, or content distributed through email lists, or social media. By use of the Website, you agree and understand that the use of content and information found herein is to be used at your own risk, with no guarantees, representations, or warranties regarding fitness for a particular purpose, accuracy, or otherwise.

 

Release of Claims

A. You also agree that under no circumstances will we be liable to any party for any type of damages resulting or claiming to result from any use of or reliance on our Website or any information or Content found therein, including any injuries sustained as a direct or indirect result of use of our programs or implementation of any information contained on our Website, and you hereby release us from any and all claims whether known now or discovered in the future.

 

Termination

A. You agree and understand we have the right to refuse or immediately terminate your access to our Website at any time, for any reason, with or without notice. Should this occur, we do not owe you an explanation, nor is this decision subject to any appeals or legal action.

 

Headings and Severability

A. Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

 

Entire Agreement and No Waiver

A. These Terms of Use constitute the entire agreement between us with respect to your use of our Website, content, services, and packages, and supersedes any other agreement, with the exception of any separate agreements entered into by virtue of your decision to purchase services or packages available on our Website. Nothing on our Website nor any communications between us is to be construed as a waiver of any of the above, nor shall we have waived any portion of these Terms of Use absent express, written information by us expressly stating otherwise.

 

PRIVACY POLICY

 

The following Privacy Policy informs you of how we collect and process your personal data, including that which you provide by voluntarily “opting in” to our email list, purchasing a service or package, contacting us via our Website, social media, or communication apps, as well as that which we may collect automatically from you based upon your activity on our Website.

We may update these terms from time to time and will provide notice via email of any material changes made to this Privacy Policy. We will not provide notice of any minor updates, and acknowledge it is your responsibility to read any updated version(s), and that you agree to be bound by the most updated versions of this Policy.

 

Personal Information We Collect

Website provides opportunities for you, the user, to voluntarily provide us with your personal information in to be added to or email list or to contact us. If you elect to “opt-in” and provide us with your personal information for any of these purposes, we will collect the information you provide, which may include your name, email address, phone number, and the text of any message you send us. We will also process personal information in the form of comments, images, or videos you make or share on our blogs, social media pages, communication apps, or any other online forum currently available, or made available in the future. You understand that your decision to provide any information to us in this manner is voluntary and constitutes your clear consent to allow us to collect, process, and retain it.

If you elect to fill out the “contact us” portion of our Website or provide us with any other communication data, including but not limited to that provided via email, social media messaging or posts, communication apps, or text messages. In that case, we may collect information including your name, email address, phone number, any information you share, as well as the text of any message you send electronically. This data will be processed based on our legitimate interest in communicating with you, and/or answering any questions or concerns you have. We may also retain your data to keep a record of the communication.

If you become a client, we will collect additional information in order to carry out and complete the purchase and sale of the services or package you have requested, including but not limited to your name, email address, payment information, and any other information necessary in order to complete the purchase of the service or package you elect to buy. We will collect and process this data in order to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. In the event we use third-party data processors to take and complete payment, we will not retain nor have access to your payment information.

If you are on our email list due to your consent to be added, we may send you direct marketing information about our services, packages, or future offerings. All emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.

We may also collect information through Automatic Data Collection Technology. We may use or send standard “cookies” to identify your browser from time to time. We do not include any personally identifiable information in cookies, and will not employ any other mechanisms (other than those discussed above) to capture data on our Website. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Website may not work properly or at all. The Website does not respond to Do Not Track signals sent by your browser.

We may also collect data about how you use Website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics, Pinterest Analytics, and Facebook Pixels, in order to obtain statistical data, improve our Website and offerings, and ensure you receive information relevant to you. If we utilize this technology, we will use them in compliance with all policies of these third-party companies. We may receive personal data from third parties including Google, social media platforms, search engines, Paypal, Stripe, and other third-party payment processing companies.

This Privacy Policy does not cover the collection and/or use of your personal information by third-party programs or websites, such as search engines (i.e. Google), commerce platforms and plugins (i.e. Stripe), website hosts (i.e Siteground, Google, Bluehost, Go Daddy, Kajabi or WordPress), e-mail marketing programs, video or messenger applications (i.e. Zoom, Slack, or FloDesk, teaching or webinar platforms (i.e. Circle, Teachable), or social media platforms. The collection and use of data and information by third-party platforms and programs, such as those described above, are governed by each third-party’s respective privacy policy. However, you should not assume that third parties have a privacy policy that is equivalent or similar to ours. As such, we are not liable or responsible under any circumstances for the collection and use of your personal information by third parties or the third parties’ compliance with their respective privacy policies.

Lawful Grounds for Processing: In order to ensure compliance with the European Union’s General Data Protection Regulation (“GDPR”) for users of our Website who are EU residents, we confirm we have lawful grounds for processing the information we collect from you. If you provide your personal information via our “Contact Us” page or send us any other form of electronic communication, we will process your data based upon our legitimate interest in responding to user or customer inquiries. If you elect to receive communication from us and provide us with your name and email address or if you purchase from us, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services. We may also give you the option to be added to our email list, in order to receive information about our services, packages, or future offerings, and other information we believe may be of interest to you based upon your decision to opt-in, and will obtain your consent to do so. You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted. We do not collect any sensitive data, nor any information regarding criminal offenses or convictions.

 

How and Why It’s Collected

We collect your personal information when you voluntarily, directly provide it to us to join our email list, receive a free or paid resource or engage us for a service or package, or when you fill out a form or send an email to contact us with the purpose of providing said resource, service, package, or communication. We may also track your future interactions with our content, and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in. The information will be collected by us following your choice to manually enter it in and click to be added to our list. No such information will be collected without your taking action to be added to our list.

We may also receive data from third parties like Google Analytics, Facebook and other advertising platforms, providers of technical or payment services as needed, and other similar third parties. We do our best to only utilize third parties who have been deemed GDPR-compliant, and whom we have either completed a data processing agreement with or have reviewed and confirmed their policies regarding data processing to ensure compliance.

 

How We Use Your Information You Provide

You have the right to know and understand how your information is used. We will use the personally identifiable information you voluntarily give us in order to carry out the service or package you requested, including periodic promotional emails, and to notify you about any changes to our policies or services. We may also use your personal information to form “look-a-like” audiences in our digital marketing campaigns, which includes uploading your information into our social media advertising campaign.

If you purchase something from us, we will use your information to complete your desired purchase or purchases only, and will not store or share any such information. We may also use your personal information to send necessary updates to the services or packages you have purchased or to keep you informed of any necessary information relating to our services or packages.

Non-Personally Identifiable Information: Additional non-identifying information that is collected may be used to provide an overview of how people are accessing and using the Website; it is not used for any additional purposes, and the Website does not use any such data to make automated decisions. We may also record some or all information to help create a better user experience. We may use information such as your IP address to help diagnose technical problems with servers or our Website, and to determine which portions of our Website receive the most traffic, to understand which content is the most useful to our visitors. Your IP address will not personally identify you and may be used for such limited purposes as outlined above, in order to improve user experience.

 

How Information is Stored and Shared

You have the right to know what information is stored (and not stored) and how it is processed. Your information is stored through a data management system, and it is important for us to take appropriate measures to ensure your information is kept confidential. You understand that there are limited purposes where we will share your confidential information, including with those who are providing technical support for our Website, or those who are members of our team. Any parties who will have access to your information will keep such information confidential and will never share with any unrelated parties to the best of our abilities. information provided by you will never be shared, sold, or given to any other company or person without your consent, other than what is required to complete a purchase or request you have made, unless required to do so by law, or any governmental requirements. We require all such third parties to treat your personal information in accordance with the law and only allow them to process your personal data for specific, necessary purposes.

Please be aware we may disclose information provided if we are required to do so by law, or if there is an honest, good faith belief that such disclosure is necessary to protect the rights of our Website or of Ignite Wellness that any portion of our policies are being violated, to prevent or mitigate a belief that a crime may be committed, or to protect that safety or rights of our other uses. This information may also be shared as a result of the sale of Ignite Wellness or any branch of the company, as well as with any joint venture partners or affiliate marketers, should we deem it necessary to share such information. We will always take all reasonable measures to protect and safeguard your information.

This Website and the parties which made this Website available on a global scale are located within and operate within Taiwan. Taiwan’s Personal Data Protection Act governs any and all matters relating to this Website, including content, as well as the principles of the US CAN-SPAM Act and General Data Protection Regulation (GDPR) as they apply to users of the United States and European Union, respectively. Our collection, storage, and use of your Personal Information will at all times be governed by this Privacy Policy. By visiting our Website, you acknowledge this information, and by submitting any personal information onto our Website, you hereby authorize this transfer and processing of information.

By collecting and using your personal data, we are acting as a data controller, meaning we determine what information is collected, how long it is stored, and what the Personal Information will be used for. We utilize a third-party company to act as a data processor, which stores information such as names and email addresses that make up our email list. To the best of our ability, we have researched and concluded that all third-party data processors we use have advised us they are compliant with the appropriate regulations as well.

 

Information Protection & Security

We use commercially reasonable methods to safeguard your personal data, including that which you provide to use, and that which we collect automatically, by using reasonable online security measures, and sharing your data with reputable third-party vendors that are compliant with generally accepted security and safety measures. We utilize a Secure Sockets Layer (SSL) on our Website in order to assist in the secure transfer of information; however, it can never be guaranteed. Should we become aware that a data breach has occurred, we will timely notify the necessary parties with as much information as we have available.

While our team does our best to protect the information we collect and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information, without our consent. Should our Website be tampered with, you understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to use of such information by such an unauthorized party.

We have determined it is not required to appoint a Data Protection Officer, as our core activities do not consist of processing operations that require regular and systematic monitoring of data subjects nor do we process sensitive categories of data on a large scale.

 

Data Retention

We will retain the minimum amount of Personal Information required of yours, including name, email address, and behavior tracking, as long as you elect to remain on our mailing list, and any additional Personal Information as long as it is needed in order to fulfil the purpose for which it was initially collected, such as completing a purchase. We will also retain and use collected information as necessary in order to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database, your information will be deleted, and no longer retained.

 

Your Rights to Control Your Information

You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from our list at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that Ignite Wellness has about you, correct or edit any information, or unsubscribe from our email list, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by reaching out to us at: [email protected].

Right of Access, Right to Rectification, Right to Restriction of Processing, Right to Data Portability: You have the right to request information about how your data is being used, request a copy of the data we have, correct or edit data you initially provided us, restrict how we process your data in certain circumstances, and/or receive your personal data in order to use it elsewhere. Please contact us at the above email address for more information.
Right to be Forgotten: You have the right to withdraw your consent to give us your Personal Information by clicking the “unsubscribe” link at the bottom of any email we send to you. Once unsubscribed, we will remove you from our list, and you should not receive any further emails from us, absent a technical glitch.

 

Third-Party Links – Not Included Under This Policy

We may provide links to other websites on our Website, from time to time. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on our Website, which is expressly controlled by us. You understand that should you click on a link and be taken to another Website, this Privacy Policy does not attach, and we have no control, responsibility, or liability for content, activities, or policies of any other company, Website, or individual. You acknowledge and agree that we are not responsible for the privacy policies or practices of third parties, and that you understand you will need to review the privacy policy of each individual Website to confirm their specific policies.

 

Children’s Data

You must be 18 years old or older to gain access to our Website and must have the requisite mental capacity to enter into this Privacy Policy. This Website is not intended for those under 18 and we do not knowingly collect or request any information from, or market to, children under the age of 18. Any personal information we knowingly collect about your child is initiated by, and with the consent of, the parent or legal guardian, in order to carry out the service or package that you have purchased for your child. If you have any reason to believe we may have unknowingly collected data from a minor that is not linked to a parent-initiated or legal guardian-initiated inquiry, or purchase of a service or package for your child, please contact [email protected].